Refund Policy
At Digiworlds IT Solution, we are committed to providing dependable and professional home appliance repair services. We value the trust of our customers, and this Refund Policy has been designed to provide complete clarity regarding refund eligibility, process, and conditions. By booking our services through our website or customer support team, you agree to the terms mentioned in this policy.
Eligibility for Refund
A refund may be issued only in the following situations:
• If we are unable to deliver the promised service warranty or guarantee
• If the service cannot be completed due to internal or technical reasons from our side
• If a duplicate payment is mistakenly processed during online booking
All refund requests will be reviewed and verified by our service management and customer support team to ensure transparency.
How to Apply for a Refund
To submit a refund request, customers are required to provide the following details:
• Full name and registered mobile number
• Service booking reference ID or order number
• Payment receipt, invoice, or transaction proof
• Valid reason for refund request
Our support team may contact you for any additional information if needed. Refund approval is subject to eligibility based on our policy standards.
Refund Timeline
Once your refund request is approved, the amount will be processed within 72 working hours via the original mode of payment (UPI, Card, Net banking, or Wallet).
Please note that additional banking or payment gateway processing time may apply.
Non-Refundable Situations
Refunds will not be issued under the following conditions:
• If the service has already been completed or fully delivered
• If the customer cancels the service after the technician’s visit or inspection
• If the issue arises due to pre-existing damage, improper handling, or third-party repair
• If the customer provides incorrect or incomplete information while booking
• If the technician recommends replacement but the customer refuses to proceed
Service Visit / Inspection Charges
In case of cancellation after an on-site visit, minimum inspection or visit charges may apply, depending on technician travel and diagnostic cost.
Contact Details
For any refund-related queries, support requests, or complaints, please reach out to us:
Customer Support: 18001232049
Email: info@servicesupportindia.site
Email: digiworlditsolution1@gmail.com
Website: servicesupportindia.site
Address: F-177, Sector-23 Sanjay Nagar, Ghaziabad-201002 (U.P)
We are always here to assist you and ensure a smooth and transparent service experience. Thank you for choosing our service center.
