Privacy Policy

Digiworld IT Solution (Website: www.servicesupportindia.site) places high importance on protecting the privacy and personal information of its users. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website, contact our team, or book a service. By accessing our platform or using our services, you agree to the practices described in this policy.

1. Collection of Information

We collect information that helps us deliver efficient and reliable services, including:

• User Identification Details: Name, mobile number, email address, and service location

• Service Request Information: Appliance category, problem description, preferred appointment timing, and previous service records

• Transaction References: Payment method and transaction confirmation (card, UPI, or banking details are never stored)

• Technical Data: IP address, device type, operating system, browser details, and cookie data for analytical purposes

2. Purpose of Data Usage

The information collected is used solely to support our operations and improve service quality, such as:

• Confirming, scheduling, and managing service appointments

• Communicating service updates, confirmations, and support responses

• Handling billing, refunds, and service warranty communication

• Enhancing website usability, performance, and content relevance

• Protecting users from unauthorized activity and fulfilling legal obligations

We do not sell, lease, or disclose personal information for advertising or promotional purposes.

3. Disclosure of Information

Personal information may be shared only when necessary with:

• Certified technicians or authorized service associates to fulfill service requests

• Secure payment service providers for transaction completion

• Government or legal bodies when required under applicable laws

All shared information is strictly limited to its intended purpose.

4. Information Security Practices

Service Support India implements recognized security measures to prevent unauthorized access, misuse, or loss of personal data. While absolute online security cannot be guaranteed, we actively monitor systems and apply updates to strengthen data protection.

5. Use of Cookies and Tracking Tools

Cookies and similar technologies may be used to:

• Improve website speed and functionality

• Understand visitor behavior and navigation patterns

• Deliver a smoother and more personalized browsing experience

Users may manage or disable cookies through browser settings.

6. External Website References

Our website may contain links to third-party platforms. Service Support India does not control and is not responsible for the privacy practices or content of external websites.

7. User Control and Rights

You have the right to:

• Review and update your personal information

• Request removal of stored data, subject to legal requirements

• Opt out of non-essential communications

Requests can be submitted using the contact details listed below.

8. Policy Modifications

This Privacy Policy may be updated periodically to reflect changes in services, legal requirements, or operational practices. Any updates will be posted on this page with a revised effective date.

9. Contact Details

For privacy-related queries, data access requests, or concerns, please contact:

• Email: info@servicesupportindia.site
• Email: digiworlditsolution1@gmail.com

• Phone: 18001232049

• Website: www.servicesupportindia.site

• Address: F-177, Sector-23, Sanjay Nagar, Ghaziabad – 201002, Uttar Pradesh

10. Acceptance of Policy

By using our website or availing our services, you acknowledge that you have read, understood, and accepted this Privacy Policy.